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Protecting You Central Texas Family and Home: An Interview with Holder's Pest Solutions

By Kristen Bosse

Please describe a little bit about your company and the services you offer.

Since 1947, Holder's Pest Solutions has provided quality pest control services to businesses throughout Houston, Austin, San Antonio and points in between. We understand the pest pressures that challenge commercial facilities and realize that in today's business environment, laws and regulations get stricter by the day. We offer commercial and residential pest control for a wide variety of pests including wildlife.

What is your position at Holder's Pest Solutions?

I am the Service Manager for Houston.

Many pest control companies have been focusing on bed bug control recently- as it has become a real issue. Please describe the bed bug prevention treatments you offer.

In recent years, bed bugs have become a prevalent pest problem in apartment buildings, hotels, hospitals and other commercial facilities in Houston, Austin, San Antonio and throughout the country. Developed resistance to pesticides has often been cited as a factor in the resurgence, as has lack of public awareness and increased global travel. Whatever the reason, it is important to understand that bed bugs are not a sign of housekeeping or sanitation issues, but rather they are exceptional hitchhikers that will travel far distances on unsuspecting hosts. Commercial facilities, especially establishments that have high occupancy turnover, often become infested when luggage, furniture and clothing that are already hosting bed bugs are introduced.

If your tenants or guests are reporting bed bug bites or your staff has noticed bed bugs in your establishment, Holder's Pest Solutions will customize a solution for your company's bed bug problem that may include:

- Vacuuming
- Steam
- Dusts
- Crack & Crevice Injection
- Mattress Encasements

How effective is your mosquito control? Have you received positive feedback you're your customers?

Our mosquito treatments in Texas are designed to minimize populations during outdoor events and, in some cases, just to allow employees to walk to their car! Because mosquitoes can spread the deadly West Nile Virus, it is important to do everything you can to protect your employees and customers from these insects. The EPA approved materials we apply will provide temporary relief or you can opt for ongoing treatments for "control" throughout mosquito season. Available in Houston, Austin and San Antonio as well as surrounding areas. We use a variety of control methods customized to each client. Our customers have stated a dramatic decrease in the population but it entails some things the customer must do to help us.

What is the most prevalent pest in the Houston area? Is routine care necessary to prevent infestation?

Roof rats, American Cockroaches and a variety of ants are among the most prevalent pests in Houston. Maintenance for these pests are critical for managing the population.

Please describe your 125% guarantee.

We at Holder's Pest Solutions pledge to set the industry standard for integrity. We will deliver superior quality service and state of the art pest solutions to our clients.

We realize the key to your overall satisfaction and ultimately your enthusiasm with your service experience lies with our company. We believe it is directly dependent upon the quality of people and workmanship we provide to you. Our goal is to build client and brand loyalty earning us the opportunity to retain your business and trust for all your pest management needs, long into the future. This is why I am pleased to offer you our exclusive guarantee:

After the first 90 days, you will be completely satisfied with your service experience with our company or Wil-Kil Pest Control Company or we will refund 125% of all fees paid during that period. In addition, we will immediately release you from all obligations regarding your service agreement/contract upon your request.

As an internationally recognized company, what can you bring to your customers that other companies may not?

Data Collection And Reporting
Communication and Documentation with RapidTrax®
Knowledge and information are the keys to brand protection.

Failure to correct pest problems in the early stages can damage your brand and decrease your profitability. Because of this, accurate and timely information is critical to the success of your pest management program. RapidTrax, our proprietary data reporting software, gives you access to the information you need when you want it.

Holder's Service Specialists electronically record data from devices such as traps and bait stations. Using our web-based reporting system, you are able to access all the data generated for each of your locations and view individualized reports that are specific to your operations, such as:

- Pesticide usage
- Trend reports
- Pests found by device
- Pests found by site

In addition, you can rely on electronic data to:

- Confirm when and where service has been performed
- Manage facilities remotely
- Pinpoint problem areas within larger facilities

Maintaining pest-free facilities is our mutual goal. With Holder's and RapidTrax, we can achieve it.

What are some easy ways to avoid the presence of pests in my home?

Inspection, Inspection, Inspection. Look in cabinets and find that old product you have been keeping thinking you'll use it one day. You won't, throw it away.

What's the best way for people to get in contact with you?

Holder's Corporate Office
10530 Rockley Road, Suite 110
Houston, TX 77099
Give Us A Call
Toll-free: (888) 497-5138
Local: (281) 561-9999
Fax: (281) 575-6955
Or you can use our website Holderspestsolutions.com

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About The Author

Kristen has written impressive content including press releases and feature stories...

Phone: 203-913-0483

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